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Here's how to track wrong money transfers that you can do so you can get your money back.
28 Februari 2024 08:00
Brilio.net - The high intensity of people carrying out non-cash transactions currently makes it possible for incorrect money transfers to occur. If you make a wrong transaction, you have to find a way to track the wrong money transfer so you can get it back. Usually errors in sending money occur when paying or making transactions via ATM or mobile banking.
Having already transferred money, especially in a large enough amount, will definitely make us panic and get upset. At critical moments like this, people often despair and panic, so they cannot think clearly. So is there a way for us to track the wrong money transfer?
Actually, one easy way to track the flow of money transfers can be done by looking for the name of the recipient. After that, you can contact the person via social media and ask for help to return the amount that was transferred incorrectly. However, often incidents like this occur in less favorable situations. Moreover, not everyone has high character and honesty and is big enough to return the wrongly transferred money.
This makes it difficult for money that has already been transferred to be returned. However, you can try to trace the wrong money transfer by following several procedures. This procedure allows you to track where the transfer flows and increases the chances of your money being returned .
There are several steps you can try to track money that has already been transferred. Reported by brilio.net from various sources, Tuesday (27/2), there are at least 4 ways to track wrongly transferred money that you can follow in stages.
1. Contact the bank as soon as possible.
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The first way to track wrongly transferred money is to contact the bank. Of course, the bank has anticipatory steps, so that money sent by mistake still has a high chance of being returned. You can contact the call center of the bank you are using, then convey the incident as honestly as possible. You need to convey the details of the erroneous transaction, such as the original and destination account number, sender's name, recipient's name, time of the incident, and most importantly, the amount transferred.
Furthermore, if questions and answers regarding your transaction have been carried out, the bank will try to track and convey the applicable situation and conditions. If the transfer process is still within the bank's control, the bank will try to return the money you have already transferred.
Below are several call centers from various banks in Indonesia that you can contact if a transfer error occurs.
BCA Bank: 1500888
Bank Mandiri: 14000
BRI Bank: 14017
BNI Bank: 17722
BTN Bank: 1500286
Danamon Bank: 1500090
Permata Bank: 1500111
Bank Maybank: 1500611
Panin Bank: 1500678
CIMB Niaga Bank: 14041
Bank UOB Indonesia: 14008
Mega Bank: 08041500010
Bank KB Bukopin: 14005
Indonesian Sharia Bank: 14040
Bank of West Java and Banten: 14049
Bank DKI: 1500351
Yogyakarta Special Region Bank: 0274375127
Central Java Bank: 14066
East Java Bank: 14044
(mg/Zidan Fajri)
2. Collect proof of transfer.
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Proof of transfer, such as an ATM receipt, a screenshot of the transaction results, or a snapshot of the balance before and after the transfer, will be supporting evidence in efforts to trace the wrong money transfer. That way, you can find out who the recipient is, when and how much you sent. If you are going to report an incident like this to the bank, you need to collect as complete evidence as possible.
The more detailed the evidence, the easier it will be for the bank to track down who received the money you sent by mistake. Therefore, when you make transactions via ATM or m-banking, make it a habit to save proof of transactions such as receipts or screenshots.
3. Contact the transfer recipient.
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If the recipient of the wrong money transfer is someone you know, please contact them via message or telephone. Tell them about the wrong transfer incident as it is and ask for help so that they can allow the money to be sent back to your personal account number. However, if the situation is not someone you know well, you can look for alternative contacts through social media accounts, personal blogs, or sources of acquaintances from people around you.
You have to be cooperative with that person. If necessary, you can provide compensation to the recipient of the transfer if he wants to return the money you sent. This reward is useful in the negotiation process, so that the opportunity for money back is greater.
4. Report to the authorities.
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When we transfer money incorrectly, we can ask for support from the authorities, such as the police or OJK (financial services authority). Go to the nearest police station and report that a transfer error has occurred. Later you will be directed through a number of applicable procedures. As the reporting party, you need corroborating evidence.
Later, the authorities will collaborate with the bank to track down the recipient of the money transfer and try to help return the money to your account. When you have completed all the steps, don't forget to express your thanks to the authorities.
Those are 4 ways to track wrongly transferred money if you have already sent it. However, please note that its success depends on how cooperative the parties involved are. If you have done all the steps to solve it, but still don't get what you want, then use this situation as a lesson for the future. Caution and thoroughness when making transactions is an absolute must. Hopefully this information is useful!
Disclaimer: This translation from Bahasa Indonesia to English has been generated by Artificial Intelligence.
