Many KIS holders are still confused about how to check whether their KIS is active or not.

  2 September 2024 11:21

Brilio.net - The Healthy Indonesia Card (KIS) is a government program that aims to provide health insurance for the Indonesian people. However, many KIS holders are still confused about how to check whether KIS is active or not. In this article, we will discuss in detail the various methods that you can use to ensure the active status of your KIS.

How to Check if KIS is Active or Not Through the BPJS Kesehatan Website

One of the easiest methods to check your KIS status is through the official BPJS Kesehatan website.

Here are the steps to check whether KIS is active or not using this method:


1. Open a browser and visit the official BPJS Kesehatan website (https://bpjs-kesehatan.go.id).
2. Look for the "Check Participant Status" or "Check Participation" menu.
3. Enter your KIS number in the column provided.
4. Click the "Check" or "Verify" button.
5. The system will display information about your participant status.

This method is the fastest and most efficient way to check whether KIS is active or not without having to leave the house.

Using the JKN Mobile Application to Check KIS Status

In this digital era, BPJS Kesehatan also provides a mobile application that can be used to check KIS status. Here's how to check whether KIS is active or not using the Mobile JKN application:
1. Download the Mobile JKN application from the Google Play Store or App Store.
2. Open the application and register if you don't have an account.
3. After logging in, select the "Participant Info" menu.
4. Enter your KIS number.
5. The application will display complete information about your membership status.

Using this application not only makes it easier for you to check your KIS status, but also provides access to various other BPJS Kesehatan services.


How to Check if KIS is Active or Not Through the Call Center

If you prefer to speak directly to an officer, BPJS Kesehatan provides a call center service that can help you check your KIS status. Here are the steps:
1. Call the BPJS Kesehatan call center number at 1500 400.
2. Follow the automated prompts and select the option to speak to an officer.
3. Tell the officer your KIS number.
4. The officer will provide information about the active status of your KIS.
This method is very helpful for those who have further questions about how to check whether KIS is active or not and other related information.


Visiting the Nearest BPJS Health Office

If you are more comfortable with direct interaction, you can visit the nearest BPJS Kesehatan office to check your KIS status. Here's how to check whether KIS is active or not through a direct visit:
1. Visit the nearest BPJS Kesehatan office in your area.
2. Take a queue number for information services.
3. When called, show your KIS to the officer.
4. Ask the officer to check the active status of your KIS.
5. The officer will provide complete information about your KIS status.
This method also allows you to ask other things related to how to check whether KIS is active or not as well as additional information about BPJS Health services.


Checking KIS Status Through Health Facilities

When you visit a health facility that works with BPJS Kesehatan, you can also ask the officer to check your KIS status. Here are the steps:
1. Visit a hospital, community health center, or clinic that collaborates with BPJS Kesehatan.
2. Show your KIS to the registration officer.
3. Ask the officer to check the active status of your KIS through their system.
4. The officer will tell you whether your KIS is active and can be used for health services.


This method of checking whether KIS is active or not through health facilities also helps you ensure that your KIS can be used when you need medical care.


Understanding the Causes of Inactive KIS

After knowing how to check whether KIS is active or not, it is also important to understand why KIS can become inactive. Some common causes include:
1. Arrears in payment of contributions.
2. The KIS validity period has expired.
3. Changes to participant data that have not been updated.
4. System or data errors.


By understanding these causes, you can take the necessary steps to reactivate your KIS if it turns out to be inactive.

(brl/red)

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