Family Card is an important document that every family in Indonesia must have.

  3 September 2024 16:41

Brilio.net - Family Card (KK) is an important document that every family in Indonesia must have. The Family Card contains family member data and other important information such as address, family relationships, and population registration number (NIK). Because of the importance of this document, you must always ensure that the data in the Family Card is correct and in accordance with the latest conditions.

In today's digital era, you can use the method of checking Family Cards online to simplify the checking process without having to come directly to the Population and Civil Registration Office (Dukcapil). Here is a complete guide that you can follow.

1. Check the Family Card via the official Dukcapil website

The first way to check Family Card online is through the official website of the Population and Civil Registration Service (Dukcapil) at the regional or central level. Several regions in Indonesia have provided online Family Card checking services on their websites. Here are the general steps you can follow:
1. Open a browser on your computer or smartphone, then visit the official Dukcapil website in your area. If you don't know the website address, you can search using the keyword "Dukcapil [city/district name]".
2. On the main page, look for the Online Services or Check Family Card menu or option.
3. Enter the NIK number listed on your Family Card or electronic KTP.
4. Click the Search or Submit button to start checking.
The check result will display information about the status of your Family Card. If the data that appears matches the information on your Family Card, it means that the Family Card is valid. How to check the Family Card online through the Dukcapil site is one of the easiest and fastest ways you can do.

2. Check the Family Card via the Dukcapil mobile application

Currently, several local governments have provided official mobile applications for how to check Family Cards online. This application can be downloaded via the Google Play Store or App Store and provides easy access to population administration services, including checking Family Cards.
Here's how to use the Dukcapil mobile application:
1. Download and install the Dukcapil [city/district name] application from the Google Play Store or App Store.
2. Open the application and register using your NIK and other personal data.
3. After successful registration, select the Check Family Card or Population Administration Services menu.
4. Enter the NIK number or Family Card number you want to check.
5. Press the Check button to see the results.
By using a mobile application, checking your Family Card online becomes easier and can be done anytime and anywhere.

3. Using SMS service to check Family Card

If you do not have internet access or a smartphone device, you can still use the SMS service to check your Family Card online. This service is provided by Dukcapil and can be accessed using a specific format. Here are the steps:
1. Open the messaging or SMS application on your cellphone.
2. Type a message in the format: Check#NIK.
3. Send an SMS to the Dukcapil service number, usually the number provided is 0811-800-5373 (this number can differ in each region).
4. Wait for a reply from Dukcapil which will provide information about the status of your Family Card.
This SMS service allows you to check your Family Card easily even without internet access. However, please note that there may be an SMS charge according to the operator's rate used.

4. Using the official Dukcapil social media

Another way to check Family Card online is through official social media managed by Dukcapil, such as Facebook, Twitter, or Instagram. The central Dukcapil and several regions have official accounts on these social media platforms and often receive questions from the public regarding population administration.

Here are the steps:
1. Search for the official Dukcapil account on social media (for example, "Dukcapil Ministry of Home Affairs" on Facebook).
2. Send a message via the direct message (DM) feature or chat with the specified format, such as NIK#Full Name#Family Card Number.
3. Wait for a reply from the Dukcapil admin who will provide information regarding the status of your Family Card.
Using official social media is a fairly practical way to check your Family Card online, especially if you are active on the platform.

5. Contact the Dukcapil call center service

If you feel uncomfortable using the methods above, you can also check the status of the Family Card by contacting the official Dukcapil call center. This service can be accessed by phone and you only need to prepare data such as NIK and Family Card number.
The steps are as follows:
1. Call the Dukcapil central call center at 1500-537.
2. Submit your request to check your Family Card online to the call center officer.
3. State your NIK and other required data.
4. The officer will verify the data and provide information regarding the status of your Family Card.
This call center service is available during business hours and is very helpful if you need quick information.

6. Utilizing the Dukcapil Whatsapp chatbot feature

Several regions and Dukcapil service centers have also started using WhatsApp chatbots to facilitate access to services. You can use WhatsApp to check Family Cards online in the following way:
1. Save the Dukcapil WhatsApp service number (for example, 0811-800-5373).
2. Send a message with a specific format, such as: Check#NIK.
3. Wait for an automatic response from the chatbot which will provide information regarding the status of the Family Card.
Using a WhatsApp chatbot is an easy and practical option, considering that almost everyone uses this application.


Make sure to always use official services from Dukcapil and be aware of fraud. Hopefully this guide helps you check your Family Card status easily and quickly!

(brl/red)

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