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16 Mei 2024 21:40

ODGJ from Medan was belittled when he wanted to seek treatment. This went viral, the hospital apologized

Due to the viral video, Sri Ratu Medan Hospital immediately received attacks from netizens. Muhammad Rizki Yusrial
foto: TikTok/@alehalehkhasmedann

Brilio.net - Recently it went viral on social media, a TikToker with the account @alehalehkhasmedann took ODGJ for a health check at the hospital. Instead of receiving immediate treatment, the ODGJ actually received unpleasant service. In fact, it happened when he had just entered the hospital.

The voice of a female nurse on duty was heard uttering condescending words. When people enter the hospital, they are certainly not far from wanting treatment or visiting someone. The nurse actually asked what they wanted to do at the hospital.

photo: TikTok/@alehalehkhasmedann

ODGJ, who is often called Rames, was wearing a green t-shirt. He also wore shorts. The nurse looked condescending because Rames had come barefoot.

Apart from questioning Rames' purpose in entering the hospital, the nurse also argued that there were no doctors on duty so Rames might not be able to be treated. The TikToker who brought Rames asked the nurse to call a doctor. Because getting treatment is the patient's right.

Instead of immediately moving quickly to call a doctor, the nurse doubted who would pay for the medical expenses. The TikToker named Aleh confidently answered that he would bear all the costs. At this moment, one of the people accompanying Rames regretted the nurse's attitude.

photo: TikTok/@alehalehkhasmedann

"Geez, I'm going to ask who paid," said the person.

Even though he was condescending, the nurse tried to still contact the doctor to come to the hospital. However, my heart was cut to pieces. Aleh decided to take Rames out of the hospital. It is known that this incident occurred at the Sri Ratu Hospital in Medan. Aleh really regrets the service provided by the nurses at the hospital.

"The service at Sri Ratu Hospital is not good. We can't accept patients, because there are no doctors," said Aleh.

photo: TikTok/@alehalehkhasmedann

The incident that occurred at the hospital went viral and attracted the attention of netizens. Many people cursed and said that this service was very unethical. Netizens' scorn for Sri Ratu Hospital was collected in the comments column.

"How much do nurses get paid that much," wrote one netizen.

"It's really a shame. I cried when I saw Bang Rames. If a small person like us wants treatment, he looks at his appearance and clothes," said another netizen.

Due to the viral video, Sri Ratu Medan Hospital immediately received attacks from netizens. Apart from pouting, netizens collectively gave one star on Google Maps which caused the rating to drop. Furthermore, the hospital can no longer be searched via the digital map.

Then as an action, the nurse quickly provided clarification. The nurse named Melvi said that she did not mean to belittle Rames. This is because the hospital already knows rames who often roam the area.

photo: TikTok/@alehalehkhasmedann

Melvie argued that at that time there were no doctors on standby in the ER. Due to his doubts about who will pay for the treatment, rames is one of the SOPs for registration at the hospital.

After providing clarification, Melvi apologized for the commotion on social media. The woman admitted that she always tried to serve patients without discriminating.

"I apologize for what happened beyond my abilities, I serve patients without discrimination. I hope that friends who see my news will understand," said Melvi.

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